Politique d’expédition

Shipping Policy:


1. Handling Time:
Our standard handling time is 2 business days. This includes processing your order, conducting necessary quality checks, and packaging the product for shipment. Please note that the handling time does not include weekends or public holidays.

2. Shipping Rates:
Shipping rates for different destinations and shipping methods are clearly mentioned on our website. These rates are calculated based on factors such as the destination, weight, and dimensions of the package. Please review the shipping rates and options available to you during the checkout process.

3. Shipping Methods and Carriers:
We utilize reputable shipping carriers Like UPS, Canada Post,FedEx or Purolator etc to ensure reliable and timely delivery of your orders. The available shipping methods will be displayed during the checkout process, and you can choose the method that best suits your needs.

4. Shipment Tracking:
Once your order is shipped, we will provide you with a tracking number, if applicable. You can use this tracking number to monitor the progress of your shipment on the respective carrier's website.

5. Delivery Time:
The estimated delivery time will depend on the destination and the shipping method chosen. While we make every effort to ensure timely delivery, please note that delivery times may vary due to factors beyond our control, such as customs processing and unforeseen circumstances during transit.


6. Incorrect Shipping Information:
It is your responsibility to provide accurate and complete shipping information. We are not liable for any delays or additional costs incurred due to incorrect or incomplete shipping information provided by the customer.

7. Lost or Damaged Shipments:
In the rare event that your shipment is lost or arrives damaged, please contact our customer service team as soon as possible. We will work with the shipping carrier to resolve the issue and, if necessary, initiate a claim on your behalf.

8. Delivery to P.O. Boxes and APO/FPO Addresses:
We currently do not offer delivery to P.O. boxes or APO/FPO addresses. Please provide a valid physical address for the delivery of your order.

If you have any questions or concerns regarding our Shipping Policy, please contact our customer service team using the information provided on our website.

Effective Date: 01.06.2023